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VOICE OF

HONG KONG RETAIL

We are a leading retail association with membership covering more than 9,000 retail outlets and employing over 50% of the local retail workforce

RETAIL RADAR

Chairman's Message (Aug 2021)

Supporting Retail Industry to seek

Opportunities amid Adversity

Image by Tyler Callahan

WHAT'S ON

Upcoming Events >

[E-Learning Course] E-Commerce Certificate on Marketing Analytics: Web, Social Media and Digital Advertising (Module 1-3)
[E-Learning Course] E-Commerce Certificate on Search Engine Optimization and Google Analytics (Module 1-4)
[E-Learning] 2021 Hong Kong Retail Summit - Subscribe for HD Recorded Videos
9 Dec 2021 2021 HKRMA Annual Awards Presentation
19 Oct 2021 HKRMA Certificate Course for Mobile Video Shooting and Editing
18 Oct 2021 Certificate on Social Media Advertisement and Performance Management
11 Oct 2021 Certificate on Implementing Social Media Visual Strategy
08 Oct 2021 2021 AGM Luncheon
04 Oct 2021 Certificate on Developing Social Media Strategy and Management
04 Oct 2021 Certificate on Social Media Marketing (3 Courses)
15 Sep 2021 2021 Smart Retailing Award Open Presentation - Explore Retail Transformation Beyond Your Horizon

ADVERTISE WITH US

The Best Way to Reach Your Potential Clients and Build Your Brand

ADVERTISE WITH US

FLAGSHIP PROGRAMMES

Drive Smart Retail Transformation in Hong Kong

Quality Service Programme

Quality Service Programme

An effective service performance assessment tool by mystery shopper visits

Service Talent Award

Service Talent Award

A well-recognized contest for cultivating retail talents and excellent service * 2021 Award is now open for nominations*

Smart Retailing Awards

Smart Retailing Awards

To recognize SMART and innovative ideas and campaigns

(NEW) O2O Customer Experience Recognition

(NEW) O2O Customer Experience Recognition

To recognize retail brands with excellence in delivering seamless O2O customer experience with Top 10 O2O Retail Brand Award 20% discount before 31 March, 2021

Service Recognition

Service Recognition

To recognize service performance in retail outlets 50% off for new members!

Anti-epidemic Measures Recognition

Anti-epidemic Measures Recognition

To certify retail stores with epidemic prevention measures

(NEW) TRUST E-Shop Recognition

(NEW) TRUST E-Shop Recognition

To provide a quick and easy certification for SMEs to uplift their competitiveness HK$500 for 2021 New Members!

Quality E-Shop Recognition

Quality E-Shop Recognition

To recognize quality e-shops to raise consumers' confidence 50% off for new members!

No Fake Pledge Scheme

No Fake Pledge Scheme

To sustain the confidence of consumers

AWARDED BRANDS AND COMPANIES IN 2020

Technology Vendor

Startup

Retailer

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